Staff will tag the baggage and provide you with the claim portion.Proceed to immigration, security and the departure gate as early as possible. In order to be accepted for travel, you must carry the appropriate travel documents such as your passport and visa (or a government-issue photo ID for domestic travel) as well as the credit card that was used to purchase your ticket, if you booked online. Ensure that you pack your baggage yourself in compliance with security guidelines.For safety reasons, dangerous articles must not be packed in check-in or hand baggage. Refunds for tickets issued by a travel agency need to be done through the respective travel agency. Rwanda’s tourism and business travel sectors have witnessed remarkable growth in recent years, driven by increasing demand for ecotourism and exceptional travel experiences. Oman Air continues to expand its network of destinations during 2025, with plans to add more destinations during 2026, as part of its strategy to target strategically important markets and meet growing demand.

• It is a three-tier frequent flyer program; the three tiers are Sindbad Blue, Sindbad Silver and Sindbad Gold.
• Now Oman Air is considering a program to expand the number of routes to Asia-Pacific countries.
• On 2 April 2007, Oman Air announced it had placed a firm order with Airbus for 5 Airbus A330 aircraft, with delivery scheduled for 2009.
• In 2011, Oman Air won the Gold award for the « Airline of the Year » at France’s Laurier d’Or du Voyage d’Affaires.
• From 1983 to 1993, the company purchased new equipment, including the Cessna Citation, De Havilland Canada DHC-6 Twin Otter and new facilities to help it improve its services.
• In August 2023, Oman Air announced a new program to restructure the airline after an assessment was conducted of the airline’s commercial and financial performance.

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In March 2007, the Omani government recapitalised the airline, which saw the government increasing its shareholding from approximately 33 to 80 percent. In October 1998, Oman Air became a member of the international aviation industry trade group International Air Transport Association (IATA). Flights to other destinations quickly followed, with Trivandrum (Thiruvananthapuram) services starting in November, Kuwait and Karachi in January 1994, and Colombo in October 1994. OAS also purchased 13 aircraft from Gulf Air, allowing the company to replace its turboprop Fokker F with the −500 series. Oman’s rapidly expanding civil aviation industry led OIS to build several facilities – including hangars, workshops and in-flight catering – to cater for the increase in activity. The company became a civil aircraft ground handling provider at Beit Al Falaj Airport.
Check-in is done at the counter at the departure airport or online. For every dollar spent on purchasing the company’s services, a client receives 4 bonus miles. Upon arrival, the first class passenger will be transferred from the airport to the accommodation hotel.

Departure

Ahmed Saeed al Amri, CEO of Oman Airports, said that launching direct flights to Kigali contributes to strengthening the role of Muscat International Airport as a major gateway connecting the Sultanate of Oman to important global markets, adding that as travel demand continues to grow, the company continues its commitment to supporting the expansion of the destination network in a way that enhances air connectivity, provides a high-quality airport experience, and contributes to facilitating travel between Africa, the Middle East, Asia, and Europe. Oman Air CEO Con Korfiatis said the company continues to focus on expanding its network of destinations in markets with strong demand and long-term growth potential, with the launch of direct flights to Kigali supporting enhanced cooperation between the Sultanate of Oman and Rwanda to take advantage of the growing tourism potential in both countries, as well as providing seamless connectivity for travelers between Africa and the global aviation network. In October 2018, the CEO of Oman Air, Abdulaziz bin Saud al Raisi, announced that the airline was aiming to add over 60 new destinations and 70 new aircraft by 2022. Based at Muscat International Airport in Muscat, it operates domestic and international passenger services, as well as regional air taxi and charter flights. The latest destinations launched or announced include European cities such as Amsterdam and Copenhagen, destinations in the Middle East, including Baghdad and Taif, as well as the Far East, with the launch of flights to Singapore starting in July 2026. Jean de Dieu affirmed that his country’s vision is based on strengthening direct connectivity to enable growing cooperation between countries and to consolidate Kigali’s position as an important international center for aviation, economic, and social activities, noting that Oman Air flights between Kigali and Muscat will enhance the development of close cooperation with various countries.

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He added that a qualified team would be required to implement the program over 2–3 years. In September 2021, Oman Air announced its intentions to join the Oneworld alliance by the end of 2022. In February 2021, Oman Air announced it would abandon fleet expansion plans due to lower demand as COVID-19 emerged. Oman Air and Kenya Airways announced the expansion of their codeshare cooperation, which was first signed in August 2017. In April 2017, Oman Air announced plans to replace its A330s with Airbus A350s or Boeing 787s.
If you are travelling with check-in baggage, please drop your baggage at the “Online Check-In/Baggage Drop” counter. Passengers departing from MuscatIf you are travelling with hand baggage only, you may proceed directly to immigration and security and then to your departure gate. Oman Air flights to Kigali are scheduled to begin in June 2026, subject to obtaining the necessary regulatory approvals. Any suggestions and claims are accepted to
In June 2019, the International Air Transport Association (IATA) granted the level 4 New Distribution Capability (NDC) certification to the airline. In September 2013, the CEO stated that Oman Air was planning to have a 50 aircraft strong fleet by 2017. In March 2010, Oman Air became the first airline in the world to offer both mobile phone and Wi-Fi connectivity on selected routes. This culminated in May 2007 when Oman withdrew from Gulf Air to focus on the development of its national flag carrier, leaving Bahrain as the sole owner of the airline.
These flights will also provide travelers with wider options and better connectivity between the Middle East and Africa, in addition to facilitating access to various destinations in Oman Air’s extensive network in India, Asia, the Pacific, and Europe. Muscat – Oman Air has announced the launch of direct flights to Kigali in the Republic of Rwanda, in an important step to enhance tenobet air connectivity between the Sultanate of Oman and the African continent. In August 2023, Oman Air announced a new program to restructure the airline after an assessment was conducted of the airline’s commercial and financial performance. It is recommended to reach the airport at least 3 hours prior to departure time, taking into consideration traffic congestion and peak times. Details of schedules and the number of flights will be announced at a later date. A distinctive feature of Sindbad is the possibility to accumulate miles for purchases from the airline’s partners.
At the airport, business customers can wait for their flight in a premium lounge with drinks and comfortable sofas. In 1972, the state-owned aviation corporation was privatized and began operating scheduled passenger flights in the region. As of April 2024, Oman Air operates a network of 44 destinations in 24 countries out of its hub at Muscat and the airlines flies to destinations across the Middle East, Asia, Europe, and Africa. Saeed Al Mawali, chairman of the airline, stated that the program would focus on four areas; financial sustainability, corporate governance, commercial aspects, and human capital. Chairman Mohammed Al-Barwani announced a reduction of aircraft from 50 to 36 aircraft. The expansion, effective since 1 October 2019, increased destinations for their flyers, where they were allowed to seamlessly travel beyond Nairobi to Entebbe in Uganda and Johannesburg in South Africa.

History of Oman Air

The Muscat-Kigali route is expected to contribute to supporting the growing relations between the Sultanate of Oman and Rwanda, which is one of the most prominent emerging destinations in East Africa in the field of tourism, especially business tourism (meetings, incentives, conferences, and exhibitions). This coincided with the official visit of Olivier Nduhungirehe, Minister of Foreign Affairs and International Cooperation of the Republic of Rwanda, and in the presence of Engineer Said bin Hamoud Al Maawali, Minister of Transport, Communications and Information Technology, Owehenganyi Jean de Dieu, Minister of State for Infrastructure Affairs of the Republic of Rwanda, and His Excellency Yusuf Murangwa, Minister of Finance and Economic Planning. If it is exceeded, the passenger will be asked to transfer the baggage to another bag. There are restrictions on baggage dimensions (158 cm in the sum of three dimensions for luggage and 115 cm for hand luggage). Program participants (regardless of the level) are offered free seat selection and the possibility to increase the weight of the baggage carried at a discount.

In April 2015, Oman Air announced it would phase out its smaller aircraft to focus on an all Airbus and Boeing fleet. During the 2009 Dubai Air Show, Oman Air also finalised an order for five Embraer E175 aircraft with another 5 options, which the airline received from 2011. On 2 April 2007, Oman Air announced it had placed a firm order with Airbus for 5 Airbus A330 aircraft, with delivery scheduled for 2009. Oman Air commenced long-haul services on 26 November 2007 by launching flights to Bangkok and London. Enhanced security measures implemented at some airports may require additional time.

• In April 2017, Oman Air announced plans to replace its A330s with Airbus A350s or Boeing 787s.
• For every dollar spent on purchasing the company’s services, a client receives 4 bonus miles.
• The expansion, effective since 1 October 2019, increased destinations for their flyers, where they were allowed to seamlessly travel beyond Nairobi to Entebbe in Uganda and Johannesburg in South Africa.
• Oman Air and Kenya Airways announced the expansion of their codeshare cooperation, which was first signed in August 2017.
• Passengers departing from MuscatIf you are travelling with hand baggage only, you may proceed directly to immigration and security and then to your departure gate.

In 2011, Oman Air won the Gold award for the « Airline of the Year » at France’s Laurier d’Or du Voyage d’Affaires. In February 2009, Oman Air announced intentions to lease another 2 A s from Jet Airways. It was also announced that Oman Air would be re-evaluating its strategic plans, with a possibility of entering the long-haul market. From 1995 to 1997, new services were introduced to Mumbai, Dhaka, Abu Dhabi, Doha and Chennai.
The company’s fleet consists of 50 aircraft, with an average age of 10.5 years. The company serves the passenger airports of Muscat, Salalah and Dhofar. The original livery features a white fuselage with red and green cheatlines, with the airline’s English and Arabic names written in red and green, respectively. Sindbad also has a partnership agreement with the respective program of Etihad Airways and miles can be earned through several Sindbad partners. The carrier became one of the first airlines to function on the latest standards, adding the title to its existing level 3 NDC certification.
The procedure takes place at a similar rate (4 miles/dollar). These miles can be spent on ticket purchases, upgrades and additional meals. Travelers who opt for first class get a full air compartment. Now Oman Air is considering a program to expand the number of routes to Asia-Pacific countries. The only flight from Russia is the Moscow – Maskat route. Customers have the opportunity to book accommodation services in 20 countries at a discount.